Terms and Conditions

Disclosure under the Specified Commercial Transactions Act


Company Name

Annen Koutsu Co., Ltd.

Establishment

June 2022

Representative Director

Zongqiao Jia


Business   

General Passenger Transportation Services
Urban Limousine Services

General Passenger Automobile Transportation Business License

Kanto Transport Bureau No. 2-1641  December 2023


Location 

Phone Number

TEL 03-5851-1367
FAX 03-5851-1368

Phone Hourser

7:00 AM – 6:00 PM


Service Price

Fares listed on each reservation page
(by airport destination / time-based rates)

Additional Fees

・Admission fees for each facility
・Expressway and toll road fees
・Parking fees
・If crew accommodation is required (crew lodging, dinner, breakfast)
・Ferry fare and related charges when using ferries

Reservation Method

Apply via the dedicated reservation form; we will respond by email.

Payment Timing

Payment will be processed upon completion of the online reservation or at the end of the service.
Payment on Site: Please pay the driver at the end of the service.

Payment Timing

Payment will be processed upon completion of the online reservation or at the end of the service.
Payment on Site: Please pay the driver at the end of the service.

Service Delivery Timing

After confirming your credit card payment, we will pick you up at the designated pickup location on your requested date.te.

Cancellation & Refunds

[Cancellations by Customer]
Cancellations made less than 24 hours before the reservation date/time will incur a 100% charge.
(*No-shows without notice will be charged the full amount)
Cancellations made 24 hours or more before the reservation date/time will incur a 10% charge.
(10% of the credit card payment amount will be charged as a credit card processing fee + administrative fee)
[In cases of force majeure]
Cancellations due to natural disasters such as earthquakes or typhoons
will incur a 10% charge.
(10% of the credit card payment amount will be charged as a credit card processing fee + administrative fee).

Refund Method

Refunds will be processed via the credit card cancellation procedure based on the above cancellation policy.